Phone System Features

Eavesdrop

Please not that you must be an administrator to use this feature.To Eavesdrop dial *33 <ext> Eavesdrop Listen to the call. Press 1 remote, 2 local, 3 full conversation, 0 mut ...

How to access your voicemail

To access your voicemail from your extension, dial *97. Please note that the default password for your voicemail is 1234. For security reasons, be sure to update your password imme ...

Attended Call Attended call transfer to another extension

To perform an attended call transfer to another extension, dial *4. After entering the extension number, press # to complete the transfer.

Test music on hold (MoH)

To test the set music on hold for your system dial *9664 Test MoH Test Music on Hold.

Do not disturb

To enable Do Not Disturb, dial *78. To disable Do Not Disturb, dial *79.

Record an active call

To record an active call, simply dial *2.

Extension paging

To perform extension paging and intercom with a specific extension, use the code *8 followed by the extension number. This allows you to page directly to that extension.

Call transfer to another extension

There are different ways to transfer a call: 1. Using Dial Codes: Enter *1 to transfer a call to another extension. 2. Using a Physical Desktop Phone: Initiate the transfer by ...

Current server date and time

To hear the current server date and time, you can use the code *9172. This feature typically announces the current date and time configured on the server.

Call return

To return a phone call, whether it was missed or is the last call received, dial *69.

Call parking

To call park a call dial *5900 Valet Park Attended Transfer (park). The park extension will be played back to you. *5901-5999 Valet Un-Park Retrieve a Valet Parked call

Wake up call

To schedule a wake-up call, you can use the feature code *925 followed by the required details to set the time and possibly other preferences for the wake-up call.

Redial

To redial the last phone number you called, dial *870. This feature can be handy for quickly reconnecting with the last person or number you attempted to reach.

Extension page

To page an extension dial *8[ext] Extension Page a specific extension Intercom.

Company directory

To access the company directory, you can dial *411. This feature typically allows you to search for and connect with colleagues or departments within your organization. If you have ...

Call privacy

To make a call using the privacy feature, simply dial *67 followed by the number you wish to call.

Directory by name

To access the directory and dial by name, dial *411.

Follow me calling

To set a Follow Me number, dial *21 plus number.

Call forwarding

There are different ways to enable call forwarding: 1. Using Dial Codes: Dial *74 followed by the number you want your calls forwarded to. To disable dial *73. 2. Using the ...

How to access your voicemail

To access your voicemail from your extension, dial *97. Please note that the default password for your voicemail is 1234. For security reasons, be sure to update your password imme ...